One system from first disclosure to signed conclusion
ISO 37002 lifecycle
- 01Received
Report filed, passphrase issued, statutory clocks started.
- 02Under review
Triage, conflict screening and assignment to an impartial handler.
- 03Investigation
Evidence gathering and anonymous follow-up with the reporter.
- 04Action taken
Findings recorded and corrective action implemented.
- 05Concluded
Outcome documented, reporter given feedback, ledger sealed.
Intake
Branded portal per organization, three anonymity levels, evidence upload with metadata scrubbing, and category routing you control.
Case desk
Triage queue with SLA countdowns, severity, assignment, private investigator notes, and reporter dialogue side by side.
SLA engine
Acknowledgement and feedback clocks start at intake. Reminders fire before breach; breaches escalate to the alternate chain.
Conflict guard
Named-party matching against your designated recipients revokes their access at the moment of filing and reroutes the case.
Evidence vault
Private storage, no public URLs, short-lived signed links, and every download written to the ledger.
Analytics
Volume by category and month, anonymity mix, average cycle time and acknowledgement SLA score for board reporting.